FREQUENTLY ASKED QUESTIONS
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa, MasterCard, Bank Transfers and PayPal payments.
DO YOU OFFER CUSTOMISED PRODUCTS?
Yes, we do offer customised products. For all custom inquiries please email us.
WHAT’S THE EASIEST WAY TO FILL MY BEAN BAG?
When filling yourself we recommend that you fill your bean bag in the bathroom, over the bathtub (with plug in), with all doors and windows closed. Never fill bean bags outdoors!
HOW LONG UNITL I RECEIVE MY ORDER?
All orders are processed ands dispatched within 2 business days, they are sent out via Australia Post standard e-parcel shipping. We provide you with a tracking number and order number so you can track any updates of your parcel on auspost.com/mypost/track. Each item is expected to be received within 3 weeks, however current staff cuts and less frequent deliveries may affect this.